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IT Infrastructure Services

After understanding the various needs of customers ITV formed a separate Service & Solution Division (SS) is, where entire gamut of services like Consultancy, VI Auditing, ASS, AMC, FM & break down are taken care.

Infrastructure project is collectively success of Engineering, Project, Sales& Customer.

ITV has understood the requirement of Quality of Services :QoS while delivering the projects to customer.

To manage the effective and efficient delivery of the QoS, ITV is investing in certified and qualified skilled engineers.

  • One Time Installation or Call Support (Per call or Per Day)
  • Annual Technical Support (Online support)
  • Auditing – Virtualization, Network & Security
  • Facility Management Services (Resident Engineers)
  • Annual Maintenance Contract (Online & Onsite Support)
  • Server, Storage & Enterprise security devices management
  • Project Management
  • Consulting : VMware Virtualization Setup
  • Consulting : IT Infrastructure Setup (Design)
  • After the delivery of products & site survey our team takes over with the client with proper down time for the installation activities. On completion of the activity as per SLA the acceptance test is carried out and the installation document is presented to the customer for his future reference.
  • On the completion of the installation & entering into Annual Support contract with the customer, our engineers are made available on any event of failure. Our engineers take care of fixing of the issues within committed SLA. We have setup and ITIL based IT Service Management help desk to offer a quality of service with the report system for the reference.
  • Auditing provides an efficient and affordable mechanism to find out the concerns around Network, Security, Configuration and Control, which restrain many organizations from achieving greater savings and particularly the purchase of on demand (cloud) services for production computing.
  • As organizations move ahead with their virtualization programs, they need to understand the security and audit implications in the layers and features presented by virtual machine farms, and their VMMs (Virtual Machine Managers). The benefit of auditing in the virtual world is that virtual server farms are then more centralized and therefore more easily managed.
  • Ultimately, ITV team is always in coordination with your IT staffs continually assesses the audit/risk areas introduced by virtualization.
  • You might be required to audit your IT infrastructure once a year, maybe twice. This frequency might be sufficient in a well-run physical IT environment. However, in a virtual environment with faster provisioning, but also with less visibility, less segregation of duties the frequency must be much greater. The good news is that the virtual environment lends itself to more frequent configuration checks.